Frequently Asked Questions
Everything you need to know about your next sports gear purchase.
Are all products at Multimarcas authentic?
Yes, we guarantee 100% authenticity on all products. We work directly with major sports brands and authorized distributors to ensure you receive genuine gear.
What is your return policy for athletic footwear?
You can return footwear within 30 days of purchase, provided they are in original, unworn condition with the box and tags intact.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. Larger equipment or gym machinery may require specialized handling and can take 7-10 business days.
Do you offer a warranty on high-performance gear?
Most of our technical gear and electronics come with a manufacturer's warranty. Specific duration varies by brand, typically ranging from 6 months to 2 years.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through select financing partners.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.